Privacy Policy

How we collect, use, and protect your personal information at TechBantu IT Solutions, LLC

Effective Date: July 19, 2026

01

Introduction

This Privacy Policy (the “Policy”) is issued by the operator of this website (hereafter the “Company,” “we,” “us,” or “our”) and describes how we collect, use, disclose, and protect personal information. We are committed to full compliance with all applicable data protection laws, including, without limitation:

This Policy is intended to meet or exceed the most stringent requirements of these laws and to be respected by courts and legal professionals for its completeness and accuracy.

02

Scope and Definitions

This Policy applies to all personal information collected, processed, or stored by the Company in connection with the Services, meaning information collected from visitors to our website (techbantu.us).

Personal Information

Any information that identifies, relates to, describes, or is reasonably capable of being associated with an identified or identifiable individual en.wikipedia.org

Processing

Any operation performed on personal data (collection, use, storage, disclosure, deletion)

Services

Our website (techbantu.us) and its related features

Important Note

This Policy does not apply to anonymized, aggregated, or de-identified data that cannot identify any individual, or to publicly available information not subject to confidentiality.

03

Information We Collect

Information You Provide

  • Contact form: Your name, email address, and the message you write. That is the complete list — the form has no other fields.
  • Privacy request form: Your name, email address, the type of request, and any details you choose to include.
  • Email & scheduling: Whatever you choose to send us by email, or provide when booking a call through our scheduling link (Calendly).

What We Do NOT Collect

This website has no user accounts, so we never collect usernames or passwords. We sell nothing directly on this site, so we never collect or process credit/debit card numbers. We do not ask for your telephone number or mailing address, do not buy data about you from data brokers or “business partners,” and do not use social-media login.

Automatically Collected Data (Analytics)

  • Technical Information: IP address, browser type, operating system, language settings
  • Usage Data: Pages visited and interaction times (via Google Analytics and Vercel Analytics)
  • Location Data: General location inferred from IP address (never precise GPS)

Service Providers Who Process This Data (Sub-Processors)

  • Web3Forms: Delivers contact-form and privacy-request submissions (your name, email, and message pass through their service to reach our inbox)
  • Email hosting (Google Gmail and Zoho Mail): Our inboxes, where your form submissions and email correspondence are stored
  • Vercel: Hosts this website and provides anonymized visitor analytics
  • Google Analytics: Website usage measurement
  • Calendly: Call scheduling, if you book a consultation (their own privacy policy applies to what you enter there)
04

How We Use Your Information

We use the Personal Information we collect for business and commercial purposes in accordance with applicable laws and with your consent where required. Our primary purposes include:

  • Operating and maintaining our website
  • Responding to and fulfilling your inquiries and requests
  • Scheduling and preparing for consultations you book
  • Improving the website’s content and usefulness
  • Replying to the conversation you started with us (we do not send newsletters, marketing blasts, or promotional campaigns, and we have no mailing list)
  • Analyzing usage patterns and trends ftc.gov
  • Measuring the effectiveness of our marketing
  • Testing and optimizing features
  • Debugging and fixing errors
  • Research and development of new services
  • Protecting our Services and users leginfo.legislature.ca.gov
  • Preventing fraud and unauthorized access
  • Enforcing our terms and policies
  • Meeting legal obligations ftc.gov
  • Responding to legal requests

Important Notes

  • We do not sell your Personal Information for monetary consideration leginfo.legislature.ca.gov
  • We process sensitive data only with explicit consent or as required by law
  • You have choices about certain uses of your information (see Rights section)
05

Disclosure of Information

We share your Personal Information with third parties only in the ways described in this Policy. We do not sell your Personal Information to third parties law.justia.com

Service Providers

We share your information only with the service providers listed in “Information We Collect” (Web3Forms, Vercel, Google Analytics, Calendly), who assist us in:

  • Operating and hosting our website
  • Delivering your form submissions to our inbox
  • Analyzing website usage and trends
  • Scheduling consultations you request

Note: All service providers are contractually obligated to use your information only for the specific services they provide and maintain appropriate security measures.

Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request ftc.gov

  • To comply with legal obligations
  • To protect our rights and property
  • To prevent or investigate possible wrongdoing
  • To protect against legal liability

Business Transfers

If we are involved in a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of:

  • Any change in ownership or uses of your Personal Information
  • Any choices you may have regarding your Personal Information
  • Any other relevant changes to our Privacy Policy

Important Safeguards

  • We require third parties to maintain confidentiality and security of your information
  • We limit access to personal information to employees and contractors who need it to perform their jobs
  • We maintain records of all information disclosures and transfers

Your Control

You can control certain aspects of information sharing through:

  • Choosing what you include in the contact form, privacy-request form, or any email you send us
  • Browser cookie settings and analytics opt-outs (see “Cookies and Tracking”)
  • A privacy request at any time to access, correct, or delete what we hold
06

Cookies and Tracking

What Are Cookies?

Cookies are small text files that websites send to your device to recognize your browser or store information law.justia.com

Essential Cookies

  • This site has no login or accounts, so it sets no authentication or session cookies — strictly necessary storage is limited to basic site functionality

Analytics Cookies

  • Usage patterns
  • Performance data
  • Feature optimization

Your Choices

  • Browser settings to manage cookies
  • Third-party opt-out tools available
  • Do Not Track (DNT) signals law.justia.com
07

Data Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Policy and comply with legal requirements law.justia.com

Retention Criteria

  • Duration of our correspondence or engagement with you (inquiry and project emails are kept while the conversation or engagement is active)
  • Legal obligations (financial records, communications, consent records)
  • Protection of legal rights (dispute-relevant data)

Data Deletion

When retention is no longer necessary, we securely delete or anonymize your information. If immediate deletion isn’t feasible (e.g., in backups), we isolate the data until deletion is possible.

08

Your Rights and Choices

Access Rights

  • Request data copy
  • Verify processing activities
  • Review collected information

Control Rights

  • Update personal information
  • Request deletion
  • Withdraw consent
09

Data Security

We implement and maintain comprehensive security measures to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction ftc.gov

Security Measures

  • All traffic to this site is served over HTTPS (TLS encryption in transit)
  • Data minimization is our primary safeguard: we collect only your name, email, and message — there is no database of user records to breach
  • Form submissions are handled by established providers (Web3Forms, and our email hosting) that maintain their own security programs
  • Access to our inbox is protected by strong authentication
  • DDoS and edge protection via our hosting provider (Vercel)

Security Breach Response

In the event of a security breach affecting your Personal Information, we will:

  • Promptly notify affected individuals as required by applicable law
  • Take immediate steps to contain and investigate the breach
  • Implement additional security measures to prevent future incidents
  • Cooperate with law enforcement and regulatory authorities as necessary
  • Provide affected individuals with appropriate assistance and support

Your Role in Security

While we implement strong security measures, the security of your information also depends on you:

  • Only send us information you are comfortable sharing by email or web form
  • Keep your own email account secure — it is how we correspond with you
  • Report any suspicious activity or emails claiming to be from us immediately
10

Children's Privacy

Important Notice

Our Services are not directed to children under the age of 13, and we do not knowingly collect or solicit Personal Information from children under 13 years of age without verifiable parental consent, in compliance with the U.S. Children’s Online Privacy Protection Act (COPPA) ftc.gov

What This Means Here

  • This is a business-services website for companies and professionals. It offers nothing directed at children, and it has no accounts or registration of any kind.
  • If you are under 13, please do not send us personal information through the contact form or by email.

Inadvertent Collection

The only way we could receive a child’s information is if it were typed into our contact or privacy-request form. If we learn that has happened, we will promptly:

  • Delete that information from our inbox and records
  • Take reasonable measures to ensure it is not used or disclosed
  • Notify the parent or guardian if we have a way to reach them

Contact Us

If you believe a child under 13 may have provided us with Personal Information, please contact us immediately at:

Email: techbantu@gmail.com
Subject Line: Children’s Privacy Concern

11

International Data Transfers

We transfer data internationally with appropriate safeguards en.wikipedia.org

Transfer Mechanisms

  • Standard Contractual Clauses incorporated in our service providers’ data processing agreements
  • Adequacy Decisions

Data Protection

  • Equal Protection Worldwide
  • Security Measures
  • Data Processing Agreements

Your Acknowledgment

By using our Services, you acknowledge that your information may be transferred to and processed in countries other than your own, subject to appropriate safeguards.

12

Updates to Policy

We may update this Policy periodically law.justia.com

Reasons for Updates

  • Changes in practices
  • New features
  • Legal requirements

Notification Methods

  • Email notifications
  • Website announcements (the primary channel — this page and its updated date)
  • Email, when we have your address from prior correspondence and the change is material

Last Updated

This Privacy Policy was last updated on July 19, 2026, to accurately describe what this site actually collects (it now lists less than before, not more) and to name our service providers. We will not apply material changes retroactively without appropriate notice and consent.

13

Contact Information

Privacy Inquiries

For questions about this Privacy Policy, to exercise your rights, or to report a privacy-related incident, please contact us:

Primary Contact Information

Mailing Address:

TechBantu IT Solutions, LLC
Murrieta, California, United States
United States

Response Time:

We aim to respond to all privacy-related inquiries within 48 hours, and will provide a substantive response within 30 days as required by applicable laws.

For Urgent Matters:

  • Mark emails with “URGENT PRIVACY MATTER” in the subject line
  • Include the email address you used to contact us and all relevant details
  • We prioritize urgent privacy and security concerns

Legal Representatives

For legal notices or formal communications:

TechBantu IT Solutions, LLC
Attn: Legal Department - Privacy
Murrieta, California, United States
United States

European Representative

For EU/EEA Residents (Article 27 GDPR Representative):

We are in the process of appointing a GDPR representative in the European Economic Area. Please direct EU privacy inquiries to our primary contact email with “EU Privacy Request” in the subject line.

Your Privacy Rights

You can exercise your privacy rights and submit requests through:

  • Our online Privacy Request Form below
  • Email to techbantu@gmail.com
  • Written request to our mailing address

Note: For security purposes, we may need to verify your identity before processing your request.

Privacy Request Form

Submit Your Privacy Request

Need more info? Check out our Privacy Policy.

14

Indemnification

User Indemnity

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless the Company, its parent, subsidiaries, and affiliates, and each of their respective officers, directors, employees, agents, contractors, licensors, and representatives (the “Indemnified Parties”) from and against any and all claims, actions, proceedings, liabilities, losses, damages, judgments, settlements, penalties, fines, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with:

  1. Your use of the Services or any content therein in violation of this Policy or any other applicable terms
  2. Any information or content you provide that infringes rights or violates law
  3. Your breach of any provision of this Policy or other agreements
  4. Any fraud, gross negligence, or willful misconduct

Defense and Settlement

We reserve the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate fully with our defense of such matter.

You will not settle any claim affecting the Indemnified Parties without our prior written consent. This indemnification clause is intended to be as broad and inclusive as permitted by the law of your jurisdiction.

15

Limitation of Liability

Scope of Limitations

To the maximum extent permitted by applicable law, in no event shall we be liable for any special, incidental, indirect, or consequential damages whatsoever arising from your use of our Services or this Privacy Policy law.cornell.edu

Specific Limitations

We specifically disclaim liability for:

  • Loss of profits, revenue, or business opportunities
  • Loss or corruption of data or information
  • Business interruption or downtime
  • Personal or bodily injury
  • Loss of privacy or data breaches by third parties
  • Any indirect or consequential losses

Monetary Cap

Our total liability for all claims related to this Privacy Policy and our Services shall not exceed the greater of:

  • The amount paid by you for our Services in the 12 months preceding the claim
  • $100 USD (or equivalent in local currency)

Exceptions

These limitations do not apply to:

  • Willful misconduct or gross negligence
  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded by law

Your Acknowledgment

By using our Services, you acknowledge that:

  • These limitations are fundamental elements of the agreement between us
  • They apply even if any remedy fails of its essential purpose
  • We would not provide the Services without these limitations
16

Dispute Resolution & Arbitration

Overview

This section describes how we handle disputes related to this Privacy Policy and your Personal Information. By using our Services, you agree to these dispute resolution procedures americanbar.org

Initial Resolution

  • Contact our support team first
  • Informal discussion period
  • 30-day resolution window

Mediation

  • Independent mediator selection
  • 60-day mediation period
  • Shared mediation costs

Binding Arbitration

If mediation fails, disputes will be resolved through binding arbitration:

  • Conducted by the American Arbitration Association
  • California law applies (without regard to conflicts of law principles)
  • Arbitration location: San Diego, California
  • Each party bears its own costs and attorneys’ fees
  • Arbitrator’s decision is final and binding

Exceptions

The following matters are excluded from mandatory arbitration:

  • Small claims court cases
  • Intellectual property disputes
  • Emergency injunctive relief
  • Government enforcement actions
  • Matters where arbitration is prohibited by law

Class Action Waiver

By agreeing to these terms, you waive your right to:

  • Participate in a class action lawsuit
  • Join or consolidate claims with others
  • Act as a private attorney general
  • Seek relief that would affect other users

Note: This waiver may not apply in jurisdictions where class action waivers are prohibited.

17

Class Action Waiver

Agreement to Individual Resolution

By using our Services, you expressly agree to resolve any disputes with us on an individual basis and waive any right to participate in a class action lawsuit, class-wide arbitration, or any other representative proceeding law.cornell.edu

Scope of Waiver

  • Individual Claims Only: You may only bring claims against us in your individual capacity
  • No Class Actions: You may not participate in any class action lawsuit against us
  • No Representative Actions: You may not serve as a private attorney general or in any representative capacity
  • No Consolidation: You may not participate in any consolidation of individual proceedings

Exceptions and Limitations

This waiver may not apply in the following situations:

  • Where prohibited by applicable law
  • Small claims court actions
  • Government enforcement actions
  • Court-ordered class arbitration

Acknowledgment

By using our Services, you acknowledge and agree that:

  • You have read and understood this waiver
  • You voluntarily and knowingly agree to be bound by it
  • This waiver constitutes a material part of our agreement
  • This waiver survives termination of your use of our Services

Severability

If any portion of this class action waiver is found to be invalid or unenforceable, the remaining portions shall remain in full force and effect, except that in no event shall we be compelled to arbitrate on a class-wide basis.

18

DMCA Notice and Enforcement

We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA) copyright.gov

DMCA Notice Requirements

To file a copyright infringement notification, please send a written communication that includes:

  • Physical or electronic signature of the copyright owner or authorized agent
  • Identification of the copyrighted work claimed to be infringed
  • Description of where the infringing material is located on our Services
  • Your contact information (address, phone number, email)
  • Statement of good faith belief in infringement
  • Statement of accuracy and authorization to act for the copyright owner

Send Notices to:

TechBantu IT Solutions, LLC
Attn: DMCA Agent
Murrieta, California, United States
Email: techbantu@gmail.com

Our Response Process

  • Promptly process and investigate notices
  • Remove or disable access to infringing material
  • Notify the alleged infringer
  • Document each step of our response
  • Implement repeat infringer policy

Counter-Notice Procedure

If you believe your content was removed in error, you may submit a counter-notice including:

  • Your physical or electronic signature
  • Identification of removed material and location
  • Statement under penalty of perjury of good faith belief in mistake or misidentification
  • Your name, address, and phone number
  • Consent to local federal court jurisdiction

False Claims Warning

Under Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material is infringing or was removed by mistake may be subject to liability for damages, including costs and attorneys’ fees law.cornell.edu

19

Intellectual Property and Policy Protection

This Privacy Policy and all related materials are protected by intellectual property laws and are owned by TechBantu IT Solutions, LLC copyright.gov

Protected Elements

  • Copyright: All text, formatting, graphics, and design elements
  • Trademarks: Company names, logos, and service marks
  • Trade Secrets: Implementation methods and security measures
  • Patents: Any patented or patent-pending technologies

Prohibited Actions

Without our express written permission, you may not:

  • Copy or reproduce this Privacy Policy
  • Modify or create derivative works
  • Distribute or republish the content
  • Sell or commercially exploit the content
  • Frame or mirror any part of this Policy

Permitted Uses

  • Personal, non-commercial reference
  • Compliance documentation (with attribution)
  • Legal or regulatory requirements
  • Internal business documentation

Note: Any use must maintain all copyright and other proprietary notices.

Enforcement

We actively protect our intellectual property rights and will pursue available remedies for infringement, which may include:

  • Cease and desist notices
  • DMCA takedown notices
  • Civil litigation
  • Criminal referrals where appropriate

License Requests

For permissions beyond the scope of permitted uses:

Contact: techbantu@gmail.com
Subject Line: “Privacy Policy License Request”